Freezing or leaving

Freezing or leaving

How do I freeze my membership?

If you pay by direct debit and don’t want to return just yet, you may wish freeze your membership. You’ll need your membership reference number and your postcode.

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How do I cancel my membership?

If you pay by direct debit and don’t want to return just yet, you may wish freeze your membership. You’ll need your membership reference number and your postcode.

If however you still wish to cancel and you have completed your contracted term please click here to cancel your membership. One month’s written notice will be required unless you are still within a contract then it will be the remaining term – see membership terms and conditions for details.

How do I cancel my course booking?

If you wish to cancel your swimming, tennis or gymnastics course booking, please click here to complete our course cancellation form.

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