Help Centre

Help Centre

Top Questions

How do I freeze my membership?
How do I cancel my membership?
Do I have to wear a face covering?
How do I cancel a class?
How do I book onto an activity?
What measures are in place to keep me safe?

Quick links

How do I freeze my membership?

If you are looking to freeze your membership, please click here

How do I unfreeze my membership?

If you are looking to unfreeze your membership and start using our centres again please complete this form.

How do I cancel a course booking?

If you are looking to cancel your course booking, please click here

Terms and Conditions

Please click here to view our terms and conditions

Rules and Regulations

Please click here to view our rules and regulations

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